Asclepion Web Club
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FAQ
About Asclepion devices
· Who should I contact in the case of doubts about the treatment or the results?
Just connect up to our website and log in to the area reserved for physicians where you will find the topic you are interested in and the answer to your problem. Otherwise you can send an email directly to the “Expert answers” service on our site to ask for information after which you will soon receive an answer.
· And for technical assistance for the laser devices?
Our headquarters are at Jena and our distributors are at your service in every country for solving all technical problems. Always refer to the manuals and quick guides for troubleshooting and for finding out if you can solve the problem by yourself or if you need our assistance.
· Is it true that Asclepion offers a warranty for up to two years?
How can be obtain this?The warranty is extended when you join the Asclepion Web Club, by sending in the serial number of your laser device along with name and address of the clinic it is installed.
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